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Free international shipping on orders above US$150 Destination duties and taxes are not included

The answer library

Less wondering. More knowing.

The useful details, in one place. Explore Daily Dash, check your fit and understand what happens after you order.
What if it isn’t right for me?

You can request a return within 30 days of delivery. The bag must be unused and unworn, with tags, original packaging and proof of purchase. An uninterrupted unboxing video is required.

Contact the team for approval before sending it back. Return shipping is paid by the customer.

Full return policy

What does the warranty cover?

The limited lifetime warranty covers defects in materials and workmanship for the practical lifetime of the product, for the original purchaser.

Repair is the first option; if repair is not possible, a one-time replacement may apply. Normal wear, accidents, misuse and alterations are excluded.

Full warranty terms

What happens when it rains?

The bag is water-resistant, not waterproof. Use the included Rain Fly in wet weather and protect sensitive electronics separately.

The dump pocket is not a sealed wet compartment. Put wet clothing or shoes in a waterproof pouch first.

Can it do a short trip as well as work?

Yes, when your packing fits within 24L. Keep your work kit in place and add a clothing change and toiletries. Shoes, bulky layers and camera inserts will reduce the space available.

All pockets share the same total capacity; a fixed trip length isn’t guaranteed.

Will it work as cabin luggage?

Compare the external dimensions of 48 × 32 × 20 cm and your packed weight with your airline, fare and baggage category. Cabin-bag and under-seat allowances vary.

How soon can I get it?

Orders are processed within 1–3 business days after payment confirmation, unless a different dispatch date is shown on the product page. Orders placed on weekends or public holidays are processed on the next working day.

International delivery is estimated at 7–12 business days. Timing can vary with your destination, customs clearance and local regulations. Tracking details are emailed after dispatch.

Shipping details

What currency and payment methods can I use?

Prices on this international store are shown in US dollars (USD). Choose from the payment methods available to you at checkout and review the final amount before confirming your order.

Destination-country duties and taxes are not included.

What comes in the box?

Your Daily Dash 24L backpack and complimentary Rain Fly. Laptops, bottles, locks, trackers and other styling accessories shown are not included.

How do I care for it?

Spot clean with a damp cloth and mild soap, remove residue and air dry. Avoid machine washing, harsh cleaners and storing the bag damp.

Read the care guide

What makes Daily Dash different from a conventional laptop backpack?

Daily Dash brings a measured usable 24L capacity, clamshell access, suspended laptop storage and considered organisation into a quiet exterior. It is built around moving between work, a commute and short trips without changing bags. Whether it is right for you depends on your kit and how you carry it.

Will my 15.6-inch or 16-inch laptop fit?

Screen size is only a guide. Measure the width, depth and thickness of your closed laptop, including any case, then use our Laptop Fit Checker. Thick devices and unusual proportions can fit differently. Contact us with your exact model if you are unsure.

How does the suspended laptop sleeve protect a device?

The padded sleeve has a 1-inch raised false bottom that keeps your laptop above the base of the bag. Padding and separation add a layer of protection during normal use; they do not make a device drop-proof. Secure your laptop and handle the packed bag with care.

What are the dimensions, weight and usable capacity?

Daily Dash measures 48 × 32 × 20 cm externally, weighs approximately 1.28 kg empty and has a measured usable capacity of 24L. The size of what you pack, and how you distribute it, affects the space available.

Why does 24L not match the external dimensions multiplied together?

External dimensions include the bag’s structure, padding and shape; multiplying them describes an enclosing box. Usable capacity describes the space inside the bag. Daily Dash’s 24L is measured using a fill method, rather than just multiplying the outside dimensions.

Why is there an internal bottle holder?

It gives a bottle a dedicated place inside the bag, helping keep it upright instead of loose among your essentials. It is useful when you want the exterior clear. Keep the bottle sealed and protect electronics from possible leaks.

What size bottle can the holders take?

The internal holder and expandable external holder accommodate bottles with a base diameter up to 10.5 cm. Shape, height and the surrounding packing affect the final fit. Both pockets use space within the bag’s overall capacity.

Why are the internal and external bottle holders on opposite sides?

Placing the holders on opposite sides helps distribute the load and separates their openings. Both still share the bag’s overall capacity, so a full main compartment can affect how easily larger bottles fit.

Is the dump pocket waterproof or leakproof?

No. The dump pocket is water-resistant and helps keep used items separate. It is not a sealed container and must not be used to hold open liquids. Put wet clothing, umbrellas or anything that could leak into a waterproof pouch first.

Does the dump pocket hang loose when it is empty?

The pocket is designed to sit neatly when not in use. Its appearance depends on what is packed around it. Avoid forcing a bulky item into the pocket if the main compartment is already full.

Why are there two quick-access pockets at the top?

Separate quick-access spaces help keep small valuables and on-the-go essentials organised. You can give items such as keys, sunglasses or a wallet their own place instead of searching through the main compartment.

Can Daily Dash stand upright on its own?

Its structured base helps it stand on an even surface. How you distribute the weight matters: unbalanced packing or an uneven floor can make it tip. It is a useful design feature, not a guarantee in every situation.

Is there a hidden AirTag slot or a pocket for valuables?

Daily Dash has a discreet slot for your own AirTag and a hidden pocket for smaller valuables. These features reduce visibility; they do not prevent theft. Trackers, locks and other accessories are not included.

Are all pockets RFID protected?

The card pocket on the shoulder strap is the designated RFID-protected location. The whole backpack is not an RFID-shielded enclosure. Keep any card you want to shield inside that specific pocket.

How can I adjust the sternum strap and shoulder straps?

Use the shoulder adjusters to bring the load close, then adjust the sternum strap for a comfortable fit without restricting breathing. The sternum strap allows approximately 25 cm of horizontal adjustment and 10 cm vertically. Elastic keepers hold spare webbing neatly.

Are there strap keepers to stop loose webbing?

Yes. The adjustable shoulder and sternum straps include elastic keepers. Roll or fold the excess webbing into its keeper after setting a comfortable fit.

What materials are used in Daily Dash?

The exterior is 1680D CORDURA® Ballistic Nylon. Inside is light-coloured 230D high-tenacity polyester. Hardware includes YKK® Racquet Coil zippers and WOOJIN® POM components, with 3D spacer mesh over EVA foam at the back panel. Explore our materials for a closer look.

What sizes of YKK® zippers are used?

Daily Dash uses YKK® Racquet Coil zippers: #8 for the main compartment and #5 for the other openings. The main opening is lockable. A lock is not included.

Why choose CORDURA® Ballistic Nylon?

We chose this dense 1680D woven nylon for its abrasion resistance, structure and durability in repeated everyday use. A fabric name alone does not determine the performance of a finished bag: construction, seams, hardware and care matter too.

Will Daily Dash fit under an aeroplane seat?

That depends on the airline, fare, aircraft, seat and how the bag is packed. Compare 48 × 32 × 20 cm with the airline’s personal-item allowance before travel. We do not promise universal under-seat fit.

Is Daily Dash suitable for office use, everyday carry and business trips?

Yes, if its size and layout suit your load. The clean exterior, dedicated laptop sleeve and organised interior are designed to move between a commute, work and a short trip. For a smaller daily load, consider whether you need all 24L before choosing.

How do I choose an everyday backpack that will work for me?

Start with your actual laptop dimensions, typical daily items and packed weight. Then compare usable capacity, access, comfort, materials and repair or warranty support. For travel, check your airline’s baggage limits separately. The right bag is the one that fits your routine, not simply the one with the most features.

Can I order from outside India?

Yes. This is our international storefront. Add Daily Dash to your cart and enter your delivery address at checkout to see the options available for your destination.

If your destination is not available, contact our team with your country and postcode so we can help.

When is international shipping free?

Free international shipping is available on orders above US$150. For other orders, any shipping charge is shown at checkout.

Free shipping does not include destination-country duties or taxes. Read the shipping policy.

Are destination-country duties and taxes included?

No. Duties and taxes charged by your destination country are not included in the order total or the free-shipping offer. Any such charges are the customer’s responsibility.

Your local customs authority or delivery provider may collect these separately. Read the shipping policy.

How do I contact a real person before ordering?

Send us your question through Contact us, email cx@eleventheory.in or chat on WhatsApp. Include your laptop model or packing list if you would like help deciding on fit.

Can I carry a tablet as well as a laptop?

There is room for a second device behind the laptop sleeve, in the same compartment. Check the dimensions of both devices, including their cases, and allow room for the compartment to close without pressure. The second-device space is separate from the suspended, padded laptop sleeve.

Does the backpack open fully for packing?

Yes. The clamshell opening lets you open the main compartment wide to see and organise your kit. Lay the bag on a clean surface before opening it fully, and close internal pockets before moving it.

Why does Daily Dash weigh approximately 1.28 kg?

That is its empty weight. The dense 1680D CORDURA® Ballistic Nylon, structured base, padding and organisation all contribute. It is a structured everyday backpack; include the bag’s weight when comparing your total carry load or an airline weight allowance.

Will it suit a smaller frame or a shorter torso?

The bag measures 48 cm high and 32 cm wide. Compare those measurements with a backpack you already wear comfortably. Adjustable shoulder and sternum straps help you position the load, but height alone cannot guarantee a comfortable fit. Ask us if you would like help comparing the size before ordering.

Why is the lining a light colour?

The light-coloured 230D high-tenacity polyester makes small dark items easier to see inside the bag. Give cables, keys and chargers their own place in the admin panel so you can find them without emptying the main compartment.

Can I attach Daily Dash to a rolling suitcase?

Yes. The luggage pass-through slides over a suitcase handle. Check that it sits securely on your particular handle and keep the weight balanced before moving. A suitcase is not included.

What are the loops on the front for?

The front panel has six fabric loops plus an umbrella loop, giving you attachment points for suitable everyday accessories. Keep anything attached secure and balanced. These are accessory loops, not climbing or lifting equipment.

How should I pack it for a more comfortable commute?

Place denser items close to your back, spread the weight evenly and keep bottles secure. Adjust both shoulder straps, then the sternum strap, so the load stays close without restricting your movement or breathing. Leave items you do not need behind; padding cannot make an excessive load comfortable.